Student  
  Admin Support  
 
 
     
   
   
     
   
 
   
 
 
10 modules (five-month course)
 
  Participants have to take the first five modules (A1-A5). These provide a thorough grounding in business writing.  
 
  Module name Module Objectives
A1 developing your writing
planning effectively
the different uses of present continuous and present simple
write clearly and simply, and eliminate jargon
grammar terminology used on the course
A2 writing emails
using the passive voice well
ways of sounding positive
the differences between formal and informal English styles
A3 writing letters
articles (a, an, the)
prepositions of time and place
key phrases for asking and giving information - how to agree to and decline a request
A4 writing executive summaries
summarising information and how to reduce your word count
changing static nouns into active verbs to make your English clearer and more dynamic
relative clauses (who, which, that clauses)
A5 writing reports
the basic parts of a report; a look at collective nouns and how we use them
verbs which take either the infinitive (to …) or gerund (-ing)
the difference between few and a few
 
  Participants choose five modules from the elective modules below.  
 
A6 writing reports: the objective
writing effective introductions
the language of meetings
ways of talking about purpose
Should
be
taken
together
A7 writing reports: the findings
writing up your findings
using conjunctions to express addition
  expressing degrees of change
structuring your ideas, showing consensus and adapting your tone
A8 writing reports: the conclusion
using conjunctions to express contrast
modal verbs which show possibility, permission and obligation (can, must, may etc.)
making convincing recommendations
A9 taking minutes
the various ways you can structure minutes
reporting verbs and the structures that follow them
the grammatical rules that govern reported speech
 
A10 writing proposals
writing a convincing proposal by adding adverbs for emphasis; learn how to use complex conditionals to express hypothetical situations
formal writing
 
A11 writing personnel letters
writing a letter accepting or rejecting a job applicant
vocabulary we use to describe people
using the future continuous and future perfect tenses
 
A12 self-appraisals
writing a cover letter for a promotion/internal transfer
  action words you can use to describe your achievements
past tenses and present perfect to talk about your professional history
 
A13 arrangements and itineraries
structuring letters outlining arrangements and itineraries
important travel vocabulary
the difference between if and when, and the associated grammar
 
A14 writing claim letters (mark)
writing a claim letter
past tenses to describe events
the differences between very, to and so
emotive and restrained language
 
A15 writing adjustment letters
writing an effective adjustment letter
the differences between raise, rise and arise
modal verbs
 
 
     
   
 

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